Crisis Prevention Institute (CPI) Verbal Intervention Trauma Specialty Training and Certification
INSPIRE ROOM | 4th Floor
4.0 CEUs approved by NASW
One Session In-Network Providers Only
Wednesday, October 19, 2022
8:00 AM - 12:00 PM (MDT)

This course teaches providers the skills to build an effective culture of safety within their organization. CPI is a safe, nonharmful behavior management system designed to help professionals in any setting provide the best possible care, welfare, safety, and security of individuals presenting a range of crisis behaviors.

In this training providers learn to respond to crisis situations with a focus on de-escalation techniques and safe, non-restrictive interventions. Participants will learn to recognize the stages of an escalating crisis and evidenced-based techniques to appropriately de-escalate.

Additionally, this training focuses on the impact that trauma has on behavior, and participants learn how to use Trauma Responsive Practice to assist in meeting the needs of those who have experienced trauma while using the Verbal Intervention techniques.

This course is available for in-network providers only. Providers will need to register by Oct. 6, 2022.

CPI training and certification is required for in-network providers who provide Crisis Intervention services and are not independently licensed. 

This session requires a prerequisite completion of on-demand training modules via Optum Idaho Relias Learning and attendance at the live in-person event at JUMP. *

  1. Complete the online training module in Relias prior to the live event by Oct. 10, 2022. The Optum Idaho Education team will assign you the online training in Relias upon receipt of your conference request. The online training will take approximately two to three hours.
  2. Attend the live event training in person.

Upon completion and successful passing of the final exam, you will be issued your blue CPI certification card, which is good for two years. Four CEU’s are also available upon completion. *If you are unable to attend in person, please check the Education and Training team page on the Optum Idaho website for virtual options:


Kelley Knowles Kirsten Bagley Tracy Carlson

The views and opinions expressed by the speakers at the conference do not necessarily reflect the official policy or position of Optum.