We will be discussing general care and lessons learned from working with individuals who arrive to Idaho with refugee status. Topics will include:

• Background/importance of language and word choice/stories and expectation setting (we are bringing this from our experiences, others may have different experiences)
• “Resettlement 101” – how the process works, what it means to be designated legally as a refugee, how we interface with immigration, what is domestic screening, how does that transition to primary care and mental health care
• Mental health screening process for this population
• Manifestations and effects of chronic trauma
• Care coordination tips/tricks/successes/challenges
• Working with interpreters (linguistically and culturally)
• Common medical conditions we see and treat
• Importance of trauma informed approach
• Common pitfalls/challenges and ways to try to stay culturally humble
• The uniqueness of the social determinants of health in patients/clients with refugee status
• Importance of an individualized action plan that directs patients to a level of self-sufficiency in seeking physical/mental care